Programs & Resources

Marriott offers invaluable resources for travel agents interested in learning about our family of hotels and resorts and industry programs.

• Marriott's Hotel Excellence! Travel Agent Training Program
• Marriott’s Dedicated Travel Agent Internet Site

Marriott's Hotel Excellence! Travel Agent Training Program

The Hotel Excellence! (HE!) Training Program for Travel Agents is a comprehensive and interactive program addressing the training needs of travel agents at every level.

• Better understand the complex hotel industry.
• Learn useful new sales strategies.
• Get an insider's knowledge of Marriott's family of brands and products worldwide.
• Maximize success in selling hotels.

Upon successful completion of Marriott's Hotel Excellence! training, travel agents will receive:

• A certificate signed by J.W. Marriott, Jr. that attests to the agent's proficiency in recommending lodging products.
• 10 continuing education credits for CTC/CTA.
• Exclusive access to Marriott's highly successful Fam-Tastic rates.
• The Reserved for You newsletter sent exclusively to Hotel Sales Specialists - including hotel openings, contests, incentives and much more.

Take the premier agent hotel sales training program now.

The Hotel Excellence! Training Program debuts four brand new training modules!

The four online, interactive modules were created specifically to address the needs of today’s traveler in an ever-changing global environment. The modules provide the appropriate tools to help you sell travel in the following categories:

• Demographic Niche Markets
• Psychographic Niche Markets
• Marriott's International Presence
• Marriott's International Resorts & Spas

To get started, login to the Hotel Excellence! Training Program website.

Marriott’s Dedicated Travel Agent Internet Site

A site built just for agents, by agents, that addresses all of your needs with Marriott.

Features include:

• Hotel Excellence! Online, Marriott’s travel agent training program
• Exclusive Hotel Sales Specialist section with Fam-Tastic™ rate booking tool, online Reserved for You newsletters and address update capabilities
• Interactive brand comparison tool
• Hotel Search & Travel Tips
• Special Offers and Promotions section
• International Sales Office and telephone reservation listings
• GDS Information
• Intermediary Partner Care Desk contact information

Preferred Travel Agencies can also:

• View commission statements online*
• Search for specific commissions*
• Perform commission inquiries*
• Sign up for direct deposit of commission payments*

Visit www.marriott.com/travelagents today

* Access to commission related items can be accessed by Preferred Travel Agencies only. To become a Preferred Travel Agency or for more information on the Hotel Excellence! program please contact us at hotel.excellence@marriott.com or at 1-800-831-3100 or 402-390-1651.